Resume - Joseph Somerville
Education
University of Central Florida
08/2022 - Present - Expected Graduation Approx Spring 2025 Bachelors of Computer Science
Lake-Sumter State College- Leesburg, FL
2006/2021-2022 A.A. – General Studies Dean’s List Foundation Scholarship
Leesburg High School- Leesburg, FL
Graduation 2006 Highschool Diploma
Work History
Wise Connect - Clermont, FL
I&R Technician, Contractor for Centurylink / Lumen - 11/2020-7/2021
- Install GPON FTTP high speed internet services in homes and businesses.
- Use power tools to mount equipment enclosures and ONTs
- Troubleshoot no light conditions
- Configure networking devices for customers
- Provide product information and technical information to customers
- Place temporary drops and verify light levels
CenturyLink- Clermont, FL
Customer Service Technician - 4/2012- 2/2018
- Interact with customers to determine and solve issues related to phone, data, and television services as well as computers and other electronic devices
- Install and repair telephone, data, and video services including POTS, DSL, ADSL2+, VDSL, IPTV, GPON, and FTTH services to homes, businesses, and construction sites
- Troubleshoot complex problems using digital volt ohm meters on underground and aerial copper cable
- Collaborate with other technicians to complete projects
- Manage daily workload to complete tasks correctly and efficiently
- Perform maintenance of field equipment and removal of debris and overgrowth from enclosures
Volt Telecom- Clermont, FL
Telecommunications Technician - 6/2011- 4/2012
- Complete training in telephone field service, install and troubleshoot fiber optics alongside experienced technicians
- Provide service and coordinate with customers to resolve issues related to telephone and internet products
- Install and repair POTS, ADSL, and IPTV services
Skills and Interests
- Interests: Woodworking, wood turning (pens, bowls), cycling, pc building
- Operating Systems: Microsoft Windows, Mac OS
- Software: Word, Excel, PowerPoint. Visual Studio Code, IntelliJ, CodeBlocks, Github, Photoshop
-
Technology and accessories: POTS, VDSL, ADSL (xDSL, bonded), ADSL2+, Cat5, Cat5e, Cat6, digital and analog Volt/Ohm meters, copper cable, TDR and OTDR, TCP/IP troubleshooting
- Experience with Python, Java, and C programming languages
- HTML, CSS, and some JavaScript experience – portfolio website www.josephsomerville.net
- Installation, repair, and support for Mac, PC, Wi-fi and general electronics including printers, badge printers, and door access systems
- Wire Crimping, soldering, stripping, and tie wrapping cabling
- Multi-meter experience (digital and analog volt/ohm meters)
- Knowledge of basic electrical theory
- Experience mounting and installing DC power supplies for fiber optic installations
- Trained in working at height and in confined spaces.
- Analyze and understand technical drawings, cable maps, blueprints
- Knowledge of telecom color code (fiber, copper)